1. Introduction
D Market ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dmarket-cs2skins.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site. By accessing our website and using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.
2. Information We Collect
We collect several types of information from and about users of our website, including:
2.1 Personal Information
- Contact Information: When you register an account, we collect your name, email address, and telephone number.
- Payment Information: When you make a purchase, we collect payment information, including credit card details, billing address, and other payment-related information. Please note that payment processing is handled by our third-party payment processors, and we do not store complete credit card information on our servers.
- Steam Account Information: To facilitate trading of CS2 skins, we may collect information from your connected Steam account, including your Steam ID, username, and inventory information.
- Identity Verification Information: For certain transactions, we may collect information to verify your identity, such as a copy of your ID document or other verification details, in accordance with our legal obligations.
2.2 Non-Personal Information
- Technical Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referral URLs, device information, pages visited, and time spent on the site.
- Usage Information: We collect information about your interactions with our website, such as the items you view, the searches you conduct, and your trading activities.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather usage information, and enable certain website functions. For more information, please see our Cookie Policy section below.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our website and services
- Process and complete transactions, and send related information including transaction confirmations and invoices
- Facilitate CS2 skin trading between users
- Verify your identity and prevent fraud or other unauthorized or illegal activities
- Respond to your comments, questions, and requests, and provide customer service
- Send you technical notices, updates, security alerts, and support and administrative messages
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
- Monitor and analyze trends, usage, and activities in connection with our website
- Personalize and improve the website and provide content, features, or advertisements that match your interests and preferences
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of D Market and others
- Carry out any other purpose described to you at the time the information was collected
4. How We Share Your Information
We may share the information we collect about you in the following circumstances:
- With Other Users: When you engage in a transaction with another user, we share information necessary to facilitate the transaction, such as your Steam trade URL and transaction details.
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processors, hosting providers, and customer service providers.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and/or that of you or others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we transfer your personal information to another service provider in certain circumstances.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. Please note that we may ask you to verify your identity before responding to such requests, and we may not be able to comply with your request in all circumstances.
6. Data Security
We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
8. Children's Privacy
Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the contact information provided at the end of this Privacy Policy.
9. Cookie Policy
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
9.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work if you do so.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.
9.2 Cookie Management
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and some features of our website may no longer be fully accessible.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services.
You can also manage your cookie preferences through our Cookie Consent tool, which appears when you first visit our website. You can change your preferences at any time by clicking on the "Cookie Preferences" link in the footer of our website.
10. Third-Party Links
Our website may contain links to third-party websites and services that are not owned or controlled by D Market. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the privacy policy of every website you visit.
11. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.
When we transfer personal information outside of the European Economic Area (EEA) or the UK, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws, or contractual obligations placed on the recipient of the data (for instance, using the European Commission's Standard Contractual Clauses).
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
By mail: 203 Wilkinson Village West Joe CT5 3HQ, United Kingdom
By phone: +440188293530
By email: privacy@dmarket-cs2skins.com
